Frequently Asked Questions

• How long does shipping take?

  Shipping usually takes 7–14 business days for most destinations.
  
  Orders containing bundles or accessories may ship in separate packages depending on availability.

• Do you ship internationally?

  We ship worldwide! No matter where you are, we’ll make sure your order reaches you safely.

• What is your return policy?

  We accept returns within 30 days of delivery for unused items in their original packaging.

• How do I request a refund?

  To request a refund, contact our support team with your order number and details of the issue. Once approved, your refund will be processed within 5–7 business days.

• Do I have to pay for return shipping?

  Return shipping is free for damaged or incorrect items. For other returns, customers may be responsible for return shipping costs.

• Will I have to pay customs or taxes?

  International orders may be subject to customs fees or import taxes. These are determined by your country and are the responsibility of the customer.

• What payment methods do you accept?

  We accept credit/debit cards, PayPal, and other major payment methods. Your payment is processed securely.

• How can I track my order?

  After your order ships, we’ll send a tracking number via email. You can use this number on the carrier’s website to see your order’s progress. Alternatively, you will also be able to track your order directly on your account if you sign in!

• How can I contact support?

  You can reach us via email at info@nerdycorner.com, or our contact form on the website. We aim to respond within 24 hours.
  
  Please include your order number, a description of the issue, and any relevant photos if your item is damaged. This helps us resolve your issue faster.

• What if my console arrives damaged?

  If your console arrives damaged, please contact our support team within 7 days of receiving it. Include photos of the damage and your order number, and we’ll guide you through a replacement or refund as quickly as possible.